Frequently
Asked Questions
How
quickly can I finish this course?
The great thing about this course is that you work at your own pace. No
one is sitting over your shoulder making you slow down or speed up.
Everyone reads at different speeds and this program will allow you to
proceed at your own pace with no time maximum for the program. The
average completion time varies on your reading ability, but should
never take more than an actual sit down class.
How
long does it take to get the certificate?
There are different ways of receiving the completion certificate.
Because of security reasons, it is impossible for you to print your own
certificate, so the original certificate must be sent directly from our
office to the court to you (some courts allow email). When you enroll,
you may choose for regular mail or expedited service.
Does
the course cost anything?
Unfortunately, there is a cost to attend The On-Line Traffic School,
Inc. The price will cover all elements of the course including
immediate access to the site (attendance of a test site) and the
completion certificate. Regular in-class traffic school courses charge
similar fees. Traffic school courses are a privately operated industry
and whether you sit in a class or choose this online program, you will
need to pay for it.
Is the court fee the same as the traffic school fees?
Unfortunately, all fees paid to the court are separate from fees paid
for actual traffic school. Although many courts call the $29 or $30
paid in addition to the bail amount a "traffic school" fee, it is
actually only an administrative fee. The On-Line Traffic School, Inc.
is privately owned and operated and does charge a fee....as do all
traffic schools.
How
can I pay for the course?
You can pay for the course many different ways, either by credit card,
check debit card, check or money order. After you complete the page,
you will be linked to a completely secure credit card page where you
pay quickly and effortlessly. The site is encrypted to make your
on-line purchase safe. You can also pay for the course by check or
money order. Make sure, however, to send the check or money order
before you complete the course or your certificate will not be
processed.
What
if my deadline for completion of the traffic school course has passed?
Contact your court directly for instructions regarding extension of
your due date. The On-Line Traffic School, Inc. cannot extend your due
date.
How
do I register for this course?
Registration for this course is quite simple. You can click
here and be taken to the online registration page. Just complete
all the appropriate fields and you can get started right away. You may
also call us during normal business hours, 6:00AM-9:00 PM Monday-Friday
and 8:00 AM-4:00 PM Saturday and Sunday to register on the phone.
Either way, it just takes minutes and you are able to start right away.
Can
I use someone else's computer or Internet service?
That is what makes this course so easy and great! You can take this
from home, work, a friend or family's house, or your local library.
Whatever computer you use, you simply need Internet access. You can
also start on your own computer and then finish on another. *This
program also works with WEBTV.
Must
I complete this course in one sitting?
The On-Line Traffic School, Inc. is designed for the person who does
not have a lot of time. The course is broken up into five (5) sections.
You can complete one segment, for example, log off, and then log back
on at a later time, and the computer will record the section you have
completed. You can log on and off as many times as you wish until you
complete the program. You can also do the entire course in one
sitting.....it is up to you.
What
if I have no e-mail address?
Do not worry if you have no e-mail address, as one is not needed to
take this course. Any correspondence can be directly printed off the
program or be done via mail or telephone. On the registration for just
skip the email field as it is not mandatory. You may also use a
friend's e-mail address, if you wish.
I
have already enrolled. How do I get back into the program?
If you have already enrolled, you have a username and password. You may
re-enter those codes on our home page where instructed as many times as
necessary to access and complete the program or click HERE
I
just got knocked off line in the middle of a section. What do I do now?
Many Internet users are knocked off line frequently. This may result
from a lost Internet connection, another call interrupting your
connection if you are on a single line with call waiting, or simply
because your own computer crashes. Remember, as you complete each
section of the course, your progress is logged. Completion of chapter
one, for example, cannot be lost if your answers are submitted to the
system and graded on screen. Being knocked off line at that point, will
only bring you back to the start of the next chapter, it will not
delete chapter one. Our website is unable to control your Internet
connection and inactivity on your part will not result in our system
knocking you off line. Any activity requirements will be on the part of
your Internet service provider.
Are
there any special computer or download requirements to participate in
the course?
There are no videos to download in our program and no special
requirements at all of your computer. If you are on this screen and on
our website, you can enroll and complete the course without a problem.
What
happens if I fail the final? Can I take it again?
You may take the final an unlimited number of times without having to
pay a retake fee. A new final will appear on screen immediately when
you fail.
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